Frequently Asked Questions
Everything you need to know about your Bacca Bucci experience.
How long does it take for my order to be delivered?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, in their original packaging, and with all tags intact.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
Are Bacca Bucci products covered by a warranty?
Yes, we provide a limited 90-day warranty against manufacturing defects on all our footwear and accessories.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How do I ensure I pick the right shoe size?
We recommend referring to our detailed Size Guide available on each product page, which includes measurements in centimeters and inches for accuracy.