Returns & Exchanges

At Bacca Bucci, we strive to ensure you are fully satisfied with your footwear; if not, we offer a hassle-free 7-day return and exchange policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Request

  Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the products are in original condition, with all tags attached and no signs of wear on the soles or upper material.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your registered address within 24-48 business hours.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 working days.